Apparel: Nature inspired graphic tees, baby tees, tanks, and sweatshirts printed on Bella Canvas and Comfort Colors garments.

Art Prints: Available in multiple sizes and price points, making art accessible to everyone!

Patches & Stickers: Small but mighty. Our iron-on patches and vinyl stickers are made for customizing all your gear!

Our Promise: Everything at Moody Moon Co. is made to order using eco-friendly, water-based inks.

We believe in slow, intentional fashion, which is why every piece is made to order.

This makes each one unique and reduces our product waste!

SHIPPING AND PROCESSING TIMES

All orders, except for customs and preorders, are shipped within 2-5 weeks. Pre orders ship within 5-7 weeks.

Please note that delays may occur during peak times, such as shop updates, but I appreciate your understanding as I navigate a high volume of orders. As a one-person business, I appreciate your support! 

During shop updates and the holiday season, expect a few extra days for your order to ship due to increased demand. If you happen to make an error in your address, don’t worry! Just send me an email with the correct address as soon as possible, and I'll take care of it.

INTERNATIONAL SHIPPING RATES

Moody Moon Company is not accepting international orders at this time. Thanks for understanding. 

International customers are responsible for any applicable import duties. While Moody Moon Company will make every effort to cover some of these costs at the time of shipping label purchase, we cannot guarantee that all import expenses will be fully covered by the time you receive your package.

*Free shipping coupon does not apply to international orders  

SHIPPING DELAYS 

If you see that your tracking number indicates your package hasn't moved for a while, give it some time. Shipping can sometimes be slower than we like, especially for packages headed to Alaska or Canada. If there is no movement after a week or so, reach out to us so we can take a look from our end. It's helpful if you include the Order Number when you email us.

LOST IN TRANSIT

If your package is lost BEFORE it is delivered, please contact us so we can file a claim. We'll follow up with next steps at that time.

Order Changes & Cancellations
Orders may only be modified or canceled within 24 hours of purchase. After this window, production begins and orders cannot be canceled, changed, or refunded for any reason.

Made-to-Order Items

All wearable products are made to order. Because of this, we do not keep inventory in alternate sizes for immediate exchange.

Exchanges

Because each item is made to order, we do not accept returns or exchanges for incorrect sizing or change of mind.

We provide detailed sizing charts on every product page, and we strongly encourage customers to review measurements carefully before placing an order. If you are unsure about sizing, please contact us prior to purchase, we’re happy to help!

Exceptions:
We will offer an exchange only in the following cases:

• The item arrives damaged or defective
• The wrong item was sent
• There is a clear manufacturing error
• If the item was a gift (case specific)
• Requests must be made within 7 days of delivery.
• Items must be unworn, unwashed, and in original condition.
• Customers are responsible for all return shipping costs.
• Exchanges are subject to a production turnaround time of up to 3 weeks.

Because all items are made to order, we cannot guarantee faster processing.

Returns & Refunds
We do not accept returns for refunds due to incorrect sizing, customer ordering errors, or change of mind.

Final Sale Items
Any item marked FINAL SALE is not eligible for return or exchange under any circumstances.

Damaged or Defective Items
If your item arrives damaged or defective:

• You must contact us within 7 days of delivery with clear photos of the issue.
• If approved, we will offer a replacement or refund at our discretion.
• In some cases, you may be required to return the original item before a replacement is issued.
• Customers are responsible for return shipping unless otherwise stated.

Damage caused by normal wear, improper care, or misuse is not eligible for replacement or refund.